Privacy Policy

Introduction

This Privacy Policy outlines how PokieFox, licensed by Curacao eGaming, collects, uses, and protects your personal information in compliance with applicable data protection and gambling regulatory standards in Australia. This document details our data handling practices and your rights regarding your personal data.

Data Collection

We collect various types of personal data to provide our online pokies services effectively. The categories of data we may collect include:

• Registration Data: This includes your name, date of birth, address, phone number, and email address when you create an account.
• Payment Details: We collect information necessary for processing transactions, such as payment method details and transaction history.
• Technical Logs: We gather data automatically through cookies and tracking technologies, including your IP address, browser type, and access times, to improve our services and user experience.

Purpose of Data Usage

Your personal data is used for several purposes, including but not limited to:

• Account Management: To create, maintain, and manage your user account and provide you with access to our online pokies.
• Marketing Communication: To send you promotional materials and updates about our services if you have opted to receive such communications.
• Anti-Fraud Checks: To monitor and assess potential fraudulent activities and ensure a safe gaming environment.
• AML Compliance: To comply with Anti-Money Laundering regulations, ensuring that we perform due diligence on our users.
• KYC Procedures: To verify your identity and age to ensure compliance with gambling regulations.

Data Sharing

We may share your personal data with third parties under the following circumstances:

• Payment Providers: To facilitate transactions and process payments securely.
• Verification Partners: To perform identity checks and ensure compliance with regulatory obligations.
• Regulatory Authorities: We may disclose personal information to comply with legal obligations or respond to lawful requests from law enforcement or regulatory bodies.

User Rights

You have certain rights concerning your personal data under applicable data protection laws, including:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Deletion: You can request the deletion of your personal data, subject to legal obligations to retain certain information.
• Right to Restrict Processing: You may request to limit the processing of your personal data under specific circumstances.

To exercise these rights, please contact the support team.

Cookie Policy

Our website uses cookies and similar tracking technologies to enhance functionality and performance. The types of cookies we use include:

• Essential Cookies: These cookies are necessary for the operation of our website and enable you to use its features.
• Analytical Cookies: These help us understand how users interact with our website, allowing us to improve our services and user experience.

You can manage cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. These measures include encryption, secure storage, and access controls. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact the support team.